Shipping Policy

All products that are in stock are dispatched on the same day that your order is placed, provided that you have placed your order before our cut-off time of 4pm Monday to Friday. Delivery can take between 2-5 working days.


The company offers a flat shipping rate of $10 nationwide with FREE shipping on all orders over NZ$99.


  • We will not deliver to addresses such as P.O Boxes, Carparks, Vacant Premises.

  • J Mart requires your signature at the time of delivery. If no one is present at the delivery address a card will be left for you to arrange another time for delivery or collection.

  • Goods will not be delivered on Saturday, Sundays or public holidays( Saturday delivery's can be arranged as an extra payment of $5.00.

  • Please enter the correct delivery address when you place your order as we will not be rsponsible for undelivered goods caused by customer error.

  • J Mart Limited confirms that all orders are insured until delivered.J Mart Limited will not be held liable for any items that are lost,stolen or damaged after delivery has been completed.

  • All delivery parcels can be tracked after leaving our Distribution centre by entering your tracking number emailed to you at